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FAQ
Frequently Asked Questions
Shipping
All orders are sent out within 48 hours after being placed. Orders within The Netherlands usually arrive within 1–5 business days. Orders within Europe are typically delivered within 3–7 business days. Orders from outside Europe are expected to arrive within 7–14 business days.
Contact us
If you have any questions, feel free to contact us at info@chimereclo.com — we’ll get back to you as soon as possible.
Item Returns
If you're not completely satisfied, you can return your item within 14 days of delivery. Items must be unused, in original condition, and in the original packaging.
To start a return, please contact our support team ( info@chimereclo.com ) with your order number and reason for return. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.




























